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CFI Group Launches Insights, a Quarterly eNewsletter

CFI Group welcomes you to the first issue of Insights, our quarterly eNewsletter. Insights will provide a forum for sharing employee and customer satisfaction practices, expertise and experience, using knowledge gained by CFI Group consultants from more than 7,000 projects over the past 14 years.

Look for articles on:

  • Industry news on customer satisfaction / customer management
  • Satisfaction issues that many companies are facing
  • Success stories and practice recommendations
  • New products and services available from CFI Group
  • Results that may surprise you - or confirm your own organization's findings
  • New ideas on how to best and further utilize your employee and customer satisfaction data
This is your newsletter and we encourage you to share your experiences with us. Also, let us know what we can do to make Insights more valuable to you. Our email is insights@cfigroup.com.

Feel free to forward this newsletter to others in your organization that are interested in employee and customer satisfaction. Links to subscribe or unsubscribe are available at the bottom of the front page.

We hope you enjoy our inaugural issue and are looking forward to our second issue in Fall 2006.

 

 

 

 
IN THIS ISSUE
Start Page
CFI Group Launches Quarterly Newsletter
When is Enough Really Enough?
Measure for Results
ACSI Celebrates its 10th Anniversary
SHARED INSIGHTS
Q: Why wouldn't a company always choose to work in the area where there is the highest impact on customer satisfaction?...[find out more]

[Additional Insights]
EVENTS
CFI to Exhibit at NACCM
CFI will be exhibiting at the North American Conference on Customer Management taking place in Orlando, Florida on Nov. 12-15, 2006...[details]

IN THE NEWS
Q1 2006: Utilities; Transportation & Warehousing; Information; Health Care & Social Assistance; Accommodation & Food Services...[details]

CSI Measures Quality of Economic Output...[details]

Rising Summer Energy Prices, Increasing Customer Satisfaction...[details]

e-Retailers Browser Satisfaction Falls...[details]