CFI Group - Newsletters

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Recent Newsletters

"CFI Group Insights for Fall 2007"
Fall 2007

"CFI Group Insights for Summer 2007"
Summer 2007

"CFI Group Insights for Spring 2007"
Spring 2007

"CFI Group Insights for Winter 2007"
Winter 2007

"CFI Group Insights for Fall 2006"
Fall 2006

"CFI Group Launches Insights, a Quarterly eNewsletter"
Summer 2006

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Resources

The Satisfied Customer

New book
by Claes Fornell, founder of the University of Michigan's ACSI

The Satisfied Customer:
Winners and Losers in the Battle for Buyer Preference

Case Studies
Client Testimonials
News Articles