Home
Asset Value Chain & Contact Centers
Methodology, Case Studies & Client Testimonials
Articles, White Papers, Newsletters & Press Releases
Our People, Offices, Careers & HR Practices
Headquarters  

 
 

 
 
Ross Professor Recognized as Top Influential Scholar
CFI Group and Cobalt Community Research Team to Help Local Governments Improve Satisfaction
CFI Group Celebrates 20th Anniversary with Appointment of New CEO
New White Paper: Addressing Cross-Cultural Comparability in Survey Data
 
 

Mobile Telecommunications
A major European mobile network provider wants to protect its customer base in the face of diversified and increased competition ... [read more]

 
 
 
"CFI Group has shown us how to allocate resources more effectively... and ensure that our improvement initiatives take into account what is best for not only our customers, but also for our employees and shareholders." - Steve Good, CMO, Terminix [read more]